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Our Services

Preclinical Research Services & Supply Chain Solutions

We believe our responsibility extends beyond delivering products. The true value of Bio-Scanning is realized when our customers achieve successful research outcomes. The Bio-Scanning team of experts is committed to partnering with you through every step of your research journey, from study design to data analysis and beyond, providing the highest level of service to ensure your success.

O’s GloTure connects preclinical research services across laboratory animal sourcing, Bio-QC, vivarium support, cage engineering, data accessibility and supply chain optimization so research teams can plan, receive and operate critical resources with fewer delays.

O’s GloTure delivers these preclinical research services as the global research-support and engineering brand of 한국키네티코ENG (주식회사 한국키네티코엔지니어링 / Hankook Kinetico Engineering).

Discover our structured four-stage service program, meticulously designed to support you throughout your research endeavor.

Laboratory animal cage engineering service for preclinical research

케이지 엔지니어링 | Cage Engineering

Real-time research data accessibility and monitoring service


전임상 데이터 접근성 | Data Accessibility

Preclinical supply chain optimization and research logistics service

전임상 공급망 최적화 | Supply Chain Optimization

(1) Onboarding & Implementation Services

Ensuring a rapid and stable start to your research.

Service ItemDetails
✅ Professional Installation & ValidationBio-Scanning certified engineers conduct on-site or remote installations, network connection setups, and initial system diagnostics to ensure optimal performance.
🎓 Comprehensive User Training ProgramWe provide tailored training sessions for researchers and administrators, covering everything from hardware (cage) maintenance to mastering all features of the SaaS platform (data analysis, reporting, etc.).
🔬 Initial Study DesignOur team of scientists collaborates with you to define optimal study protocols, group configurations, and data collection strategies from your very first experiment, ensuring you obtain the best possible data aligned with your research goals.
(2) Technical & Scientific Support Services

Providing continuous expert assistance to ensure research continuity.

Service ItemDetails
📞 24/7 Technical SupportOur dedicated technical support team is available around the clock to promptly address unexpected issues such as system malfunctions or software errors, minimizing research disruptions.
👨‍🔬 Scientific Application SupportFacing challenges in data interpretation or seeking new analysis ideas? Our PhD-level application scientists are here to collaborate, providing insights and finding solutions to your scientific queries.
💻 Remote Diagnostics & ResolutionWith your consent, we remotely access system logs to quickly identify and resolve the root cause of issues. Most software-related problems can be solved immediately without the need for on-site visits.
(3) Customer Success Program

Going beyond mere issue resolution to help you fully leverage the value of our solutions.

Service ItemDetails
🤝 Dedicated Success ManagerEnterprise plan customers benefit from a dedicated success manager as their single point of contact for everything from basic inquiries to strategic consulting aimed at achieving long-term research objectives.
📊 Quarterly Performance ReviewWe conduct regular meetings to review your progress, jointly examining accumulated data and assessing your research goals. Together, we’ll explore new ways to optimize system utilization and improve research efficiency.
💡 Best Practices & Use CaseReceive regular newsletters featuring the latest AI analytics updates, successful Bio-Scanning applications from leading research institutions, data analysis tips, and more, providing fresh inspiration for your research.
(4) Enterprise Professional Services

Delivering tailored solutions to meet your unique research objectives.

Service ItemDetails
🤖 Custom AI ModelAre you seeking specific disease biomarkers or drug response patterns? Our data science team can develop bespoke AI analysis models tailored exclusively to your data.
📈 Data Analysis as a ServiceIf your research team lacks dedicated data analysis expertise, our professionals can handle the entire process, from data analysis to result interpretation and report generation.
🔄 System Integration ServiceIntegrate the Bio-Scanning platform seamlessly with your institution’s existing LIMS (Laboratory Information Management System), ELN (Electronic Lab Notebook), and other software to create an automated, integrated research environment.

전임상 연구지원 역량 보기 | Related Preclinical Capabilities

Connect this service overview with the operational capabilities that support compliant preclinical research planning, animal model quality, data access, and global supply readiness.

Let’s work together on your next research project

전임상 연구지원 여정: 기획·환경·공급·품질관리 | Preclinical Service Journey

O’s GloTure’s service model connects early research planning with controlled animal-model environments, verified supply cases, operational SOPs, and Bio-QC support. Use the following resources to explore each stage of the preclinical research support journey.

For project-specific questions, 한국키네티코엔지니어링 연구지원 문의 | Research Support Inquiry to discuss the right service path for your study.

주식회사 한국키네티코엔지니어링(한국키네티코ENG, Hankook Kinetico Engineering)의 공식 브랜드 O’s GloTure는 전임상 연구지원 서비스를 통해 연구기관·바이오 기업·산업 고객에게 실무 중심의 기술 지원과 공급망 신뢰성을 제공합니다.